Skip to main content
All CollectionsLive Video Meetings
How to improve wifi connectivity for live meetings.
How to improve wifi connectivity for live meetings.

Troubleshooting network connectivity issues for live meetings.

Andrea avatar
Written by Andrea
Updated over a week ago

If you're experiencing issues with your wifi connection during a live video meeting, you can take a few steps to troubleshoot the problem.

  1. Check your router connections: Ensure all cables and ports are plugged in correctly. If using an Ethernet cable, ensure it's securely plugged in at both ends.

  2. Restart your router: If you haven't turned it off in a while, try restarting it. This can often help to fix any glitches or bugs that might be affecting your network.

  3. Move closer to your router: If you're using wifi, try moving closer to your router. This can help to improve your signal strength and reduce latency.

  4. Temporarily disable your firewall: If you're using a firewall, it can sometimes interfere with your network connection. Try disabling it temporarily to see if this helps.

  5. Try using a cable connection: If possible, use an Ethernet cable instead of Wi-Fi. This can help to reduce the chance of packet loss and improve the stability of your connection.

  6. Update your software: Ensure your computer and web browser are fully up-to-date. An up-to-date operating system is less likely to have bugs, which can lead to packet loss and other issues.

Following these steps, you should be able to troubleshoot any issues you're experiencing with your wifi connection and ensure that your live video meetings run smoothly.

Did this answer your question?